Terms and Conditions

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING IN THIS application KNOWN AS "Rackstar". BY PARTICIPATING WITH THE Rackstar, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS ("Terms and Conditions"). IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT PARTICIPATE IN THE Rackstar.
Terms and Conditions:

1. "Rackstar" is conceptualized, organized and hosted by Corporate Incentive Solutions Private Limited, a company incorporated under the Companies Act, 1956 and having its registered office at SCO 705, Second Floor, NAC, Manimajra, Chandigarh, U.T., Pin 160101, India ( "Corporate Incentive Solutions Pvt. Ltd") and is open for participation by active registered sales person appointed by Vodafone Idea Limited ("VIL") for selling VIL's post-paid category of connection to enterprise subscribers ("Promoter, TL, TSM") during the period from 01 March 2023 to 31 March 2025 , both days inclusive. Organizer reserves the right to extend or shorten the application Period, as it deems fit.
2. The Auto Pick OTP service is a feature that automatically generates and retrieves one-time passwords (OTP) for user authentication purposes. It is designed to enhance security and streamline the login process for users. It does not belong to anyone else, nor do we store this data with ourselves.
3. The location permission is mandatory for the user to allow as this the core functionality of the app as the user is marking the attendance. Also, it does not belong to anyone else, nor do we store this data with ourselves.
4. The application is open for all active Channel Partner FOS who satisfy the eligibility criteria mentioned in Clause 3 below and who belong to the following VIL telecom circles ("Circle(s)") as mentioned in table below.
5. Not withstanding the foregoing, if the operation of or participation in the application is prohibited in any State and/or territory or part thereof as per applicable law, the Promoter from such State and/or territory or part thereof shall not be eligible to participate in the application. No further notice shall be given by the Organizer or VIL, in this regard.
6. Eligibility

   This application is open for participation for all Channel Partner Promoters who fulfil the following criteria:

   • He/she must be of or above 18 years of age;
   • He/she must be a resident of India;
   • He/she must belong to any one of the Circles mentioned herein;
   • He/she must be an active Channel Partner Promoter;
   • He/she must not have been the subject of any criminal proceeding;
   • He/she must not be of an unsound mind; and
   • He/she must not be under any legal disability e.g., insolvency, restraint by court order etc. and / or is prohibited from entering any contractual relationship.
   • This application is open to all VIL active Channel Partner Promoters. Any active Channel Partner Promoter participating in this application shall be referred to as a "Participant" throughout these Terms and Conditions.
   • For the purposes of these Terms and Conditions, wherever the context so requires "You" or "Your" shall mean any natural person who is a Participant.

   Also, by participating in this application, You:

   • Agree to the Terms and Conditions mentioned below and give Your consent for the same;
   • Agree that You are entering into this application as an independent party and nothing herein establishes an employer-employee relationship between You and VIL or between You and Organiser and You are acting voluntarily, using Your own time and resources to participate in this application, solely at Your own risk;
   • Warrant that You have read understood and agreed to conform to these Terms and Conditions;
   • Warrant the accuracy, truthfulness and currency of all information that You have submitted; and
   • Warrant that prior to participating in this application, it shall be deemed that You have read and have agreed to be bound by the Terms and Conditions herein and the terms and conditions of the Rackstar.
7. The Terms and Conditions are available on the app. The Terms and Conditions can be amended or varied from time to time or withdrawn without prior notice to You and therefore, please visit the app to keep Yourself updated and informed.
8. In case of any clarification with regards to this application, please do connect to Organizer's Helpdesk (0172 6605500 from Monday to Friday 10:30 AM to 6:00 PM) or mail your query to support@incentivesoluitions.in and Organizer's Support will revert to You within 4 working hours.
9. All decisions of Organizer in respect of all transactions under this application and other related transactions shall be final and binding and no correspondence or communication shall be entertained in this regard.
10. Any failure on the part of the Participant under this application to comply with directions issued by the Organizer shall entitle the Organizer, at its discretion, to delete the profile.
11. Upon participating in the application, the Channel Partner FOS confirm and waive the applicability of rules and regulations of the National Do Not Call Registry and shall imply their willingness to receive all promotional messages including without limitation daily updates on the score under the current application and engagement calls / SMS, promoting the new application. Such interest & the subscription for the will be valid for all upcoming application done jointly by Organizer and VIL.
12. Organizer, VIL or their respective affiliates shall be entitled to use, in any manner, the details of the Participants or application information's including the Information i.e. name, photograph, VIL mobile number, address etc. for their sales, marketing and promotional purposes, including the gifts/prizes awarded to them, if any. By participating in the application, all Participants hereby agree to the same. Organizer may, at its discretion, choose not to disclose the identity of the selected Participant to other Participants, unless otherwise mentioned herein.
13. The Organizer is not collecting any sensitive data. We collect only mandatory field i.e; user mobile number against the participant for application login. The hence captured only data is also deletable whenever required.
14. None of the information is henceforth shared with any 3rd party and is highly encrypted.
15. By participating in the application, Participants consent to the following information relating to them to be exchanged between VIL, Organizer and their concerned vendors and/or published or otherwise communicated to in any media that the Organizer may deem fit, for the purpose of announcement: name, mobile phone number, score and/or photograph. The Participants also consent to the information being shared by Organizer with its affiliates and service providers and to the information being processed and stored in the servers of Organizer or its service providers.
16. Subject to any applicable law (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED by the Organizer and VIL including, but not limited to, meeting of the Participant's requirements or aspirations, timeliness, security, the results or reliability of this application, or the delivery, quality, quantity, merchantability of the gifts or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the application or any transactions effected through the application; (b) The Participant expressly agrees that his/her participation in the application offered by the Organizer is at the Participant 's sole risk and is governed by the Terms and Conditions herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the application, website or through the application shall be construed to mean the giving of any warranty of any kind by the Organizer or VIL.
17. This application is subject to guidelines and directions issued by the Department of Telecommunications ("DoT"), Telecom Regulatory Authority of India ("TRAI") or any other statutory authority from time to time.
18. 18. VIL and the Organizer shall not be responsible for any claims arising out of technical failures before, during or after the completion of the application including but not limited to any technical failures in recording the point on the Yodha application, any action that has been initiated, actioned or completed through the Participants or the failure to provide the correct application score updates or any mistakes arising out of technical snags or resultant inability of the listener for participation. Further, the Organizer and/or VIL shall not be responsible for any claims arising out of any failure(s) which is beyond the reasonable control of VIL or the Organizer.
19. Failure by the Organizer to enforce any of the Terms and Conditions in any instance shall not be deemed to be a waiver of that Term and Condition and shall not give rise to any claim by any person. The decision of the Organizer shall at all times be binding and final.
20. VIL and/or the Organizer reserve the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this offer/ application or any part thereof including the eligibility criteria, the Terms and Conditions at its sole discretion at any time as may be required including in view of business exigencies, authorities, changes by regulatory authority and/or statutory changes and for other reasons beyond its control. The latest revised version of the Terms and Conditions shall be effective and binding on the Participants from the time of its posting on the app, website. You are therefore advised to check the app, website regularly for any update(s) or amendment(s) made to these Terms and Conditions and in the event the modified or amended Terms and Conditions are not acceptable to You, You should discontinue from participating from the application. Your continued participation to application there under will constitute your acceptance of the latest revised Terms and Conditions.
21. The employees of the Organizer and of their group companies, affiliate or associate companies and their relatives/ dependents shall not be eligible to participate in this challenge. If found otherwise, then Organizer reserves the right to forfeit their services.
22. The Organizer and/or VIL reserve the right, at any time, to unconditionally disqualify any Participant who tampers with or who in any way abuses the process or Terms and Conditions of the application. Failure by Organizer or VIL to enforce any of its rights at any stage does not constitute a waiver of those rights and shall not give rise to any claim by any person.
23. Any attempt by a Participant to deliberately undermine the legitimate operation of the application is a violation of the applicable laws and should such an attempt be made, the Organizer and/or VIL reserve the right to seek damages from any such Participant to the fullest extent permitted by law.
24. Organizer and VIL do not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the Participant.
25. Organizer's and VIL's officials including their respective directors, officers, partners, employees, representatives, consultants and agents are under no obligation to render any advice or service to any Participant in respect of the application.
26. You acknowledge and agree that all copyright and trademarks and all other intellectual property rights in the Yodha app content and all material or content related to the application shall remain, at all times, owned by VIL and their respective owners. All material and content contained in this app, Website is made available for your personal and non-commercial use only. Any other use of the material/ content on this app, Website and/ or any information disseminated by SMS or any other means of communication is strictly prohibited.
27. The Channel Partner FOS shall indemnify and keep indemnified VIL and Organizer and their officers, directors, employees, customers, affiliates and agents harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Organizer or VIL may incur, pay or become responsible for as a result of breach or alleged breach of the representations or obligations of the Channel Partner FOS under the Terms and Conditions, any failure by the Channel Partner FOS participating in this application to comply with applicable law and any third party claim in respect of misuse of any information of a third party. VIL and Organizer shall have the right to defend themselves, pursuant to this Clause, at the cost of the Channel Partner FOS. The Organizer, VIL or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the Participant, in connection with the application.
28. Nothing in the application shall affect any intellectual property rights of VIL or the Organizer or any of their affiliates in any product or service made available on the Website.
29. The application data does not belong to anyone else, nor do we store this data with ourselves. Also, we have kept the data in encrypted format and data gets auto deleted time to time.